How to add a new user / reseller?
Goto Resellers - > Add New Users/Resellers and fill and add. Note that if reseller , a domain name is required.
I have a Domain . How do I activate my reseller’s panel?
Point the A record of the domain to our IP 46.4.24.210 . Then put the domain name without www in add new user /reseller.
I have a User in my account. I want to convert him as a reseller. How to do that?
Go to Resellers -> Manage Users -> Click Convert straight to the user. Enter the domain details.
How long it will take for the domain to point to our server ?
It might take 24 hours to point . It depends on your domain provider.
How long it will take to activate the panel after the domain is pointed ?
Immediately. It ll be activated.
I want to deactivate the user / reseller . how do I do that?
Go to Resellers -> Manage User -> Deactivate
How do I Assign credits to my customer?
Go to Resellers -> Add/Deduct credits . Select the customer and add the credits
How do I deduct credits from my customer?
Go to Resellers -> Add/Deduct credits . Select the customer and type the credits to be deducted prefixed with a minus sign.Credits deducted will be added to your account.
I want to send an offer to my clients . How can I do that?
Go to Resellers -> Send SMS to All Customers . Type the message and send.
How do I Set the contents on the home page , title , logo?
Go to Resellers -> Branding -> You can set the home page , title , logo , notification.
I have set the notification content for my customers. But I am still seeing my reseller’s notification . Why?
You will get your resellers notification content . Your Users will get your notification content.
I want to upload images , table and colors to my home page and other pages . How do I do ?
Click on the Branding related pages . Click HTML and you can alter the html as you want.
How do I change the contact number / Email ID?
Go to Profile . You can change and update the required fields.
How do I change password?
Go to Profile - > Change Password and you can change the password.